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Re: mouse cursor jumps around even when device is idle and touchpad is disabled (1149 Views)
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Honor Student
arobi0616
Posts: 5
Registered: ‎11-27-2010
Message 1 of 4 (1,222 Views)

mouse cursor jumps around even when device is idle and touchpad is disabled

I have a HP Envy 17 notebook pc running Windows 7 home premium 64 bit.  My cursor moves on its own even when the Microsoft USB mouse is at rest and the touchpad is disabled. 

 

I had the same issue for two years with the HP pavillion i just replaced, and tried everything to address it to no avail.  I uninstalled  and reinstalled the the mouse and the touchpad, updated drivers, rolled back drivers, changed settings for the mouse and clickpad 

 

I would be deeply grateful for any advice on this issue before i go insane.

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Distinguished Professor
ManjunathTech
Posts: 3,016
Registered: ‎01-21-2012
Message 2 of 4 (1,220 Views)

Re: mouse cursor jumps around even when device is idle and touchpad is disabled

Hi

 

Please find the weblink given below might be helpful for you to resolve the issue.

 

 

Using and Configuring the Touch Pad

 

 


Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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Honor Student
arobi0616
Posts: 5
Registered: ‎11-27-2010
Message 3 of 4 (1,211 Views)

Re: mouse cursor jumps around even when device is idle and touchpad is disabled

Yeah, I've tried changing the touchpad settings, unistalling and reinstalling the touchpad and the mouse hardware and drivers, and disabling the touchpad entirely, but the cursor just won't stand still.. 

 

I can set the mouse down and stand across the room, and the cursor still moves on its own, typically jumping up and to the left on the monitor.  

 

I appreciate the reply though, thank you.

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Dean
Daniel_Potyrala
Posts: 10,827
Registered: ‎01-31-2009
Message 4 of 4 (1,149 Views)

Re: mouse cursor jumps around even when device is idle and touchpad is disabled

Hi,

Uninstall current driver for Synaptics TouchPad and restart system.

 

Resource:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

 

Download and install driver from here.

Restart system and check the results.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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