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05-14-2012 08:15 AM - edited 05-14-2012 08:15 AM
HP dv7-1264nr laptop, Windows Vista, BD ROM Drive (E: )
We must insert and eject the dvd or cds, several times before the drive will read them. This is happening on two dv7s and one dv6 Entertainment Laptop, all three.
The dv6 did this straight out of the new box, while the other dv7s started within first three months of ownweship.
Can any one help us, with why this is happening to all our HPs?
05-20-2012 08:27 AM
Anything at all? If it is cleaning only, why would the dv6 need cleaned, fresh out of the box? Is it some kind of driver issue?.....anyone? help?
06-08-2012 06:00 PM
I still have this issue. I cleaned my drives and still have it.
Oh wait, I found the answer! - Laptops are so compact, that you build them out of junk?
Thanks to HP staff for ignoring me.