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10-17-2011 12:48 AM - edited 10-17-2011 02:43 AM
CURSOR jumps all over the page when typing anywhere,gmail,word document,etc
seems to b less if i dont touch keyboard wth hands resting on front of laptop
10-17-2011 05:08 AM
update BIOS & touchpad driver from hp.com/support, if the problem still exists then its a hardware issue
10-17-2011 01:48 PM
I have the same problem with my new Pavilion dv7. Reinstalled all factory settings twice. No impact. Keyboard and top cover replaced. This did not fix the problem. Tech support said they could not recreate the problem, but they only tested in "WordPad" not MS Office suite - MS Word, Outlook, etc.Now HP says the problem doesn't exist. Are you kidding me? What should me next step be?
10-26-2011 11:52 AM
I found this document very helpful.
I chose the second to last option to disable the TouchPad. This gave me the a traditional touchpad experience.
Hope this helps.
10-26-2011 12:54 PM
thank you so much,i had trouble using this site and getting a password etc.
im very basic when it comes to computers.
ive saved all that information.
i found a way of using the keyboard without touching the keypad.
i dont rest my hands anywhere on or near the keypad.
its been find every since.