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Top Student
Posts: 5
Member Since: ‎03-16-2009
Message 1 of 6 (2,063 Views)

my product key doesn't work. what do I do?

[ Edited ]

I went to input my product key today to use msoffice (much delayed, we've had this laptop since early last fall), and the product key doesn't work. the numbers are on the bottom of my laptop, I transcribed them carefully onto my paper notepad, then transcribed them carefully into the window which asked for them, have checked, rechecked, re-rechecked, everything matches, but it rejects it and says it's incorrect. help! I can't afford new programs. and the product key is for all of my msworks programs, works, write, office, etc.

I just noticed an icon for hp solution center, I'll try it too. oh, that's for my printer. nothing to do at all with my laptop.

thanks for any help with this.

Message Edited by topazkitty on 03-16-2009 12:24 PM
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Honor Student
Posts: 3
Member Since: ‎07-10-2010
Message 2 of 6 (1,403 Views)

Re: my product key doesn't work. what do I do?

Mine does the exact same thing!!! I am very technologically behind and I wouldn't even know where to begin to fix it, or anything. What did you do?????

Provost
Posts: 30,687
Member Since: ‎11-12-2008
Message 3 of 6 (1,397 Views)

Re: my product key doesn't work. what do I do?

The license key on bottom of laptop is for Windows_not Office. The version of Office that comes preinstalled is a 60 day trial:

 

http://h30434.www3.hp.com/t5/Operating-systems-and-software/Problem-with-getting-Office-2007-Trial-a...

 

 

If you need free software_consider the popular Open Office:

 

http://www.openoffice.org/

 


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Honor Student
Posts: 3
Member Since: ‎07-10-2010
Message 4 of 6 (1,378 Views)

Re: my product key doesn't work. what do I do?

What about the work I have in progress? Can I transfer that or do I need to pay to continue office? I do still have five more times on office.

Honor Student
Posts: 3
Member Since: ‎07-10-2010
Message 5 of 6 (1,377 Views)

Re: my product key doesn't work. what do I do?

Oh, my mistake the program I was talking about is Microsoft Office Word 2007. What do I do now? haha

Provost
Posts: 30,687
Member Since: ‎11-12-2008
Message 6 of 6 (1,364 Views)

Re: my product key doesn't work. what do I do?

Open Office can be used with most files created in Office. Or you can use the link within Office to purchase license to continue using your Office 2007.

 

 


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