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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-07-2014 10:24 AM

HP Recommended

hi,

 

These 2 drivers which I mentioned were installed already but there was no sound output.

Before you replied, I was trying to make it work and while doing it I downloaded Win 8 realtek driver(though I have Win 7 32 Bit) , when I installed it, the sound began to work, I mean it gave the output.

 

Now as you have sent me the link for the audio, should I go for it ? Will it make any difference ? Any better sound quality or I I can keep using the already installed driver of Win 8.

 

 

Waiting for your kind reply.

 

Thanks!

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‎02-07-2014 10:27 AM

HP Recommended

You're very welcome.

 

You can just continue to use the W8 driver if it is working.

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‎02-08-2014 04:26 AM

HP Recommended

Hi,

 

Hope you are fine and doing well.

 

I really appreciate your kind help regarding HP Notebook PC and now I have another laptop and I am facing problems with drivers.

 

The brightness function of the laptop is not working, webcam is not working and the finger print sensor.

 

I have pasted the hardware Id's which I took from device manager.

 

HP EliteBook 6930p

Window 7 32 Bit (Ultimate)

Product Number : NF736EP

 

Id's of some of the drivers and fucntions which are not working properly are as follows :

 

**** Other Devices :

 

1)  ACPI\HPQ0004
*HPQ0004

 

2)  ACPI\HPQ0006
*HPQ0006

 

**** Security Devices :

 

ACPI\IFX0102
*IFX0102

 

USB :

 

**** USB\UNKNOWN

 

Thanks!

 

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‎02-08-2014 08:15 AM

HP Recommended

Hi:

 

That is unusual that the TPM Module (ACPI\IFX0102) is not instaled by default on windows 7.

 

I have a 6930p as well, so I am very familiar with what drivers it needs.

 

I had no unknown usb devices either.

 

The drivers you need for the 0004 and 0006 are these respectively:

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3688870&sp...

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3688870&sp...

 

Did you install the chipset driver first and reboot before installing any other driver?

 

I can't help you with the TPM and USB device because they should not be present.

 

Something is wrong with your installation.

 

I would go back, reinstall W7 and install these drivers in this order, rebooting after each installation of these drivers:

 

1. Intel chipset installation utility

 

2. Graphics driver (whichever graphics your model has)

 

3. Audio

 

4. Wired network.

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‎12-15-2014 04:52 PM

HP Recommended

yes you are right eveything worked for me on this issue. still having a wireless problem with a 2000-2b09wm for not loading a win 7 driver though for the wireless card 😞

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‎12-15-2014 05:06 PM - last edited on ‎03-13-2015 12:14 PM by Retired

HP Recommended

hey PAUL CAN YOU HELP ME? I AM TRYING TO HELP MY FRIEND WHO IS IN CRITICAL CONDITION DUE TO CANCER, AND BEFORE I SPEND ANOTHER $700, I RELOADED WINDOWS 7 FOR HER BECAUSE ITS EASIER FOR HER THEN WINDOWS 8

 

THE LAN DRIVERS WONT LOAD, THE CONTROLLER DRIVER, THE WIRELESS DRIVER TO.  the modem is hp 2000-2b09wm and the serial number is  

 

[Moderator edited Serial Number]   (I believe the 4 to last is a zero)

prudcut number: c2n25ua

 

Thank you so much Justin J

 

[Moderator edited email address]

God bless you paul!

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‎12-15-2014 05:56 PM - edited ‎12-15-2014 05:59 PM

HP Recommended

Hi:

 

This wireless driver should work for the 2000-2b49wm:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-123851-1&cc=us&dlc=en&lc=en...

 

Ethernet driver:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104622-1&cc=us&dlc=en&lc=en...

 

Graphics driver:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-111219-1&cc=us&dlc=en&lc=en...

 

SMBus Controller:

 

Manually install the smbus controller driver I attached under Attachments below.

 

Download and unzip it to a folder.  Do not try to run any of the files in the folder.

 

Just go to the device manager, and click on the smbus controller needing drivers.

 

Click on the driver tab.  Click on Update Driver.  Select the Browse my computer for driver software option and browse to the driver folder you unzipped.

 

Make sure the Include Subfolders box is checked and the driver should install.  Then reboot.

 

God Bless You too!

sp66185.zip
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‎02-23-2015 09:36 PM

HP Recommended

Hi,

 

        I am vinay. i have hp 1000-1b10au notebook, i recently installed windows 7 64bit in it. i have downloaded all the drivers which are required for it but it showing cross symbol on network and my wifi button is not showing blue color light its always orange light.

 

          can u please find the solution for this problem.

 

      In device manager-> network controller -> details

  

    " pcl\ven_168c&dev_0032&subsys_1838103c&rev_01 "

 

         can u please give the link of the network driver, so that i can download it.

 

   Thank u!

 

 

with regards,

vinay

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‎02-24-2015 07:07 AM

HP Recommended

Hi, Vinay:

 

You need this driver for that hardware ID:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-123851-1&cc=us&dlc=en&lc=en...

 

@jj2122

 

Did you ever get that wireless card driver I posted to install?

 

If not, see if this one works instead...

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5229463&swItemId=ob_108191_1&swEnvOid=405...

 

 

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‎01-17-2017 04:28 PM - edited ‎01-18-2017 07:26 AM

HP Recommended

 

Paul_Tikkanen, my name is Han and I am using a 15-g023cl.

 

How would I go about obtaining drivers for:

 

ETHERNET CONTROLLER
PCI\VEN_10EC&DEV_8136&SUBSYS_22CD103C&REV_07
PCI\VEN_10EC&DEV_8136&SUBSYS_22CD103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

 

NETWORK ADAPTER
PCI\VEN_168C&DEV_0032&SUBSYS_1838103C&REV_01
PCI\VEN_168C&DEV_0032&SUBSYS_1838103C
PCI\VEN_168C&DEV_0032&CC_028000
PCI\VEN_168C&DEV_0032&CC_0280

 

PCI DEVICE
PCI\VEN_10EC&DEV_5229&SUBSYS_22CD103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_22CD103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

 

PCI ENCRYPTION/DECRYPTION CONTROLLER
PCI\VEN_1022&DEV_1537&SUBSYS_15371022&REV_00
PCI\VEN_1022&DEV_1537&SUBSYS_15371022
PCI\VEN_1022&DEV_1537&CC_108000
PCI\VEN_1022&DEV_1537&CC_1080

 

SM BUS CONTROLLER
PCI\VEN_1022&DEV_780B&SUBSYS_22CD103C&REV_42
PCI\VEN_1022&DEV_780B&SUBSYS_22CD103C
PCI\VEN_1022&DEV_780B&CC_0C0500
PCI\VEN_1022&DEV_780B&CC_0C05

 

USB CONTROLLER
PCI\VEN_1022&DEV_7814&SUBSYS_22CD103C&REV_11
PCI\VEN_1022&DEV_7814&SUBSYS_22CD103C
PCI\VEN_1022&DEV_7814&CC_0C0330
PCI\VEN_1022&DEV_7814&CC_0C03

 

 

I hope I typed everything right, thank you in advanced.

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