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12-29-2008 10:58 AM
Hi I have a hp pavilion dv6000 series (dv6423om is exact model number) with the remote control that fits in the slot next to the cd drive. Recently I noticed it does not work at all with the computer. I did a test someone told me about with a digital camera where you point the remote at the camera and you can see that the remote laser is doing something, and it worked for my remote, so I don't think it is a problem with the remote but rather with the laptop. I have run hp update recently so I don't think it is a driver (although it could be.) Is it possibly a setting in the bios? has anyone else had this problem and been able to solve it?
04-16-2009 09:06 AM
I have the same problem.
Via chat I asked an HP agent and she gave me a link to download a driver, but that didn't work. Another HP agent told me to do a full system recovery... Haven't tried it but. I just bought this machine from a friend of mine and have not been able to use the remote control.
07-10-2009 05:43 AM - edited 07-10-2009 05:55 AM
But my spdif sound does not work, i m connecting the HDMI cable to Sony bravia and get a nice picture but no sound,it used to work before the M board was changed,any suggestions? tried already lots of things .
10-03-2009 04:15 PM
The IR remote has stopped working on my HP dv6000 as well. The actual remote itself is fine but there is no IR *receiver* listed in device manager, and I can't find any bios setting to enable/disable this hardware. It was working some time ago and, like others, I've updated the bios which I suspect is the culprit. I have had a useless reply from HP trying to sell me a restore CD. There is a restore partition so I don't need this anyway. But if the hardware has been disabled by the bios upgrade then a windows restore won't help.
Has anyone been able to contact someone at HP who actually knows what they are talking about? Or is there a way to downgrade the bios to an earlier version? Can anyone who hasn't updated the bios please confirm that the IR receiver *is* listed?
10-05-2009 05:24 PM
10-06-2009 04:52 AM
Thanks for the info about a duff battery. Like you I would have expected it to last a little longer than that!
Could you let me know what version of Bios you have and if an IR *receiver* is listed in device manager please.
This will help with the diagnosis of my problem.
10-07-2009 04:04 PM
I have the lastest bios update from the support site ( something like f3d..). I am using windows7 and there is nothing in device manager such as an ir receiver, maybe it is named something else, there are lots of " HID-compliant consumer control device"s, " HID- compliant device"s, HID-input device"s and "direct application launch button"s...
Hope you get rid off that annoying problem soon.. (;