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Student
karen1122
Posts: 1
Member Since: ‎03-07-2012
Message 1 of 4 (1,261 Views)

pavilion dv7-1464nr connect fingerprint reader

I have finally decided to set up my finger print reader on my laptop.  During set up I can make it to the section where I select and scan my finger and am being told that I need to connect my finger print reader.... Huh????   How in the world can I do that?  I have never disconnected (as far as I know) and now don't know where to find it to re connect.... Please help if you have the answers.... Thank you!!  Thank you!!  :smileyhappy:

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DavidPK
Posts: 32,260
Member Since: ‎09-24-2010
Message 2 of 4 (1,257 Views)

Re: pavilion dv7-1464nr connect fingerprint reader

Hi,

 

Try downloading and reinstalling the Validity Sensor driver on the relevant link below.

 

Validity Sensor Driver - Windows 7.

 

Validity Sensor Driver - Windows Vista.

 

After the reinstallation has completed, restart the notebook and try the setup again.

 

Regards,

 

DP-K

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Student
demon15320
Posts: 1
Member Since: ‎07-18-2012
Message 3 of 4 (865 Views)

Re: pavilion dv7-1464nr connect fingerprint reader

i don't know how to reset it and downloaded both things

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wdduran
Posts: 1
Member Since: ‎06-22-2014
Message 4 of 4 (91 Views)

Re: pavilion dv7-1464nr connect fingerprint reader

I downloaded and restarted and this did not solve my problem. It still says "connect fingerprint reader"

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