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pavilion dv7-6b32us left side usb 3.0 not communicating after installing windows 7 pro. (1694 Views)
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Honor Student
bhmcknight
Posts: 4
Registered: ‎03-11-2012
Message 1 of 5 (1,694 Views)
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pavilion dv7-6b32us left side usb 3.0 not communicating after installing windows 7 pro.

Hi! I recently 'wiped' my hard drive and installed Windows 7 Professional OEM. I got everything working fine except the two LEFT SIDE USB (3.0) ports. They DO have power (since I can charge my iPod in either one of them), but they wont 'recognize', or communicate with, anything that's plugged into them. Can't find a fix or a driver for this scenario. Did I miss something? Thanks!

 

Brian Mc

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Dean
Daniel_Potyrala
Posts: 10,724
Registered: ‎01-31-2009
Message 2 of 5 (1,677 Views)

Re: pavilion dv7-6b32us left side usb 3.0 not communicating after installing windows 7 pro.

Hi,

Download and install driver for Fresco Logic USB 3.0 Host Controller Driver from here.

Restart system and check the results.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Honor Student
bhmcknight
Posts: 4
Registered: ‎03-11-2012
Message 3 of 5 (1,672 Views)

Re: pavilion dv7-6b32us left side usb 3.0 not communicating after installing windows 7 pro.

[ Edited ]

Hi Daniel,

 

  Thanks for the post, unfortunately this driver did not work. It ended during install with a "Fresco Logic Contoller Not Found!" dialog. I had previously installed the Fresco driver (dated Oct 2011) without incident, and also without success. So, I'm still at a loss here. What am I missing?

 

Thanks,

 

 Brian Mc

 

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Honor Student
bhmcknight
Posts: 4
Registered: ‎03-11-2012
Message 4 of 5 (1,666 Views)

Re: pavilion dv7-6b32us left side usb 3.0 not communicating after installing windows 7 pro.

Well well well.... big dummy me. The driver I  needed was here:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-100224-1&cc=us&dlc=en&lc=en...

 

It's the NEC driver and it's ON THE SAME PAGE that I looked at 37 times!! Hahahaha. Oh well, I feel stupid, but it's fixed. Again, thank you Daniel for trying to help!

 

 Problem solved.

 

Brian Mc

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bnp Student
Student
bnp
Posts: 1
Registered: ‎11-13-2012
Message 5 of 5 (863 Views)

Re: pavilion dv7-6b32us left side usb 3.0 not communicating after installing windows 7 pro.

I have the same problem except I've no idea why they quit. Maybe a Windows update?  I've reinstalled my AMD Graphics Driver which I understood would reinstall the USB 3.0 drivers, no fix. I've installed sp54479.exe, sp53619.exe, and sp54508.exe which, based on what I read, was supposed to fix this. None of these have been successful. Still no USB 3.0 ports operational on the left side of the computer. Any other ideas?

Thanks.

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