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Top Student
saki444
Posts: 3
Member Since: ‎02-14-2014
Message 1 of 5 (402 Views)
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startup problem

it takes time when i start up my laptop.. .what is the solution plz tell me ?? ?

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DavidPK
Posts: 32,556
Member Since: ‎09-24-2010
Message 2 of 5 (400 Views)

Re: startup problem

Hi,

 

Shut down the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Bios option ( usually f10 ) and under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory.  Post back with the details of any error messages.

 

Note:  If the option to run these tests is not available in the Bios Menu, use the f2 diagnostic menu instead.

 

Can you also post back with the following details.

 

1.  The full Model No. and Product No. of your notebook - see Here for a guide on locating this information.

 

2.  The full version of the operating system you are using ( ie Windows 7 64bit ).

 

Regards,

 

DP-K

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Top Student
saki444
Posts: 3
Member Since: ‎02-14-2014
Message 3 of 5 (380 Views)

Re: startup problem

Hey what is the best anti-virus for windows 8 user???
Student
angie0102
Posts: 1
Member Since: ‎05-01-2014
Message 4 of 5 (276 Views)

Re: startup problem

[ Edited ]

my computer keeps shutting down randomby and when i tried to scan for problems, the computer could scan my memory but not my hard drive. It said my hard drive was not there.  i have had this computer for a couple years and has seemed fine till now.

 

Model:smileytongue:avilion dm4

Serial: [Edited for Personal Information]

Product: QE375UA#ABA

 

Honor Student
SAJADMULK
Posts: 2
Member Since: ‎08-28-2014
Message 5 of 5 (103 Views)

Re: startup problem

 product name 1000-1140TU

product number C8C94PA

 windows 7 professional

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