touchpad scrolling still not working (2386 Views)
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Daniel_Potyrala
Posts: 10,920
Registered: ‎01-31-2009
Message 11 of 12 (1,423 Views)

Re: Touch scrolling still not working.

Uninstall current driver for Synaptics touchpad and restart system.

 

Resource:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

 

Download and install latest driver from here.

 

Note:

By default Two - Finger Scrolling is enabled. If you want to use only one finger for scrolling then check the link below:

How to change Two - Finger Scrolling on One - Finger Scrolling in Synaptics TouchPad software.

 

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  Microsoft MVP Windows Expert - Consumer
Student
schnuggie
Posts: 1
Registered: ‎03-17-2012
Message 12 of 12 (1,405 Views)

Re: touchpad scrolling still not working

I am having the same issue with the scrolling function of the mousepad not working.  Interestingly...I just had my computer sent off for a battery and AC adaptor error and the scroll hasn't been working since I picked the computer back up from Best Buy.  I have tried to uninstall and download the new driver, but it cannot open the sp55710.exe driver program.  I have restarted the computer and tried the Fn and prt sc buttons.  When I went into the mousepad from device manager and found the properties and hardware Ids, this is what I found:

HID\IrDevice&Col08
HID_DEVICE_SYSTEM_MOUSE
HID_DEVICE_UP:0001_U:0001
HID_DEVICE

 

I have a HP pavilion dv7.

 

Thanks so much!

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