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wyonarr
Posts: 2
Member Since: ‎10-27-2011
Message 1 of 8 (2,173 Views)
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unidentified network - when connecting on wireless

I have HP Pavillon notebook running Vista.  When trying to connect to wireless I keep getting the unidentified network error.  The other two laptops in my home can connect to the wireless just fine, so there is no issue with the wireless router or SPrint aircard.  I have completed everything I could find on the internet about this error - without success.  I have spent over 4 hours with HP support, most recently they had me perform a "recovery" to set all hardware and software back to factory settings.  Still no luck.  This computer can connect fine with an ethernet cable.  I can successfully connect to wireless, but cannot get on the internet.  Any ideas?  If yes, I dont know a lot about computers... so simple steps would be appreciated.

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Paul_Tikkanen
Posts: 41,555
Member Since: ‎07-13-2010
Message 2 of 8 (2,164 Views)

Re: unidentified network - when connecting on wireless

Hi:

 

What model wireless card do you have in your notebook?

 

If you have an Atheros, try this driver and see if that fixes it.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

Honor Student
wyonarr
Posts: 2
Member Since: ‎10-27-2011
Message 3 of 8 (2,160 Views)

Re: unidentified network - when connecting on wireless

Paul,  You are my hero!!  that fixed the problem.  I have about 20 hours invested in this problem - plus another 7 with HP support....

thank you so much!!

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Paul_Tikkanen
Posts: 41,555
Member Since: ‎07-13-2010
Message 4 of 8 (2,157 Views)

Re: unidentified network - when connecting on wireless

You're very welcome!

Student
gil9166
Posts: 1
Member Since: ‎09-24-2012
Message 5 of 8 (1,270 Views)

Re: unidentified network - when connecting on wireless

thank you very much too...
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Paul_Tikkanen
Posts: 41,555
Member Since: ‎07-13-2010
Message 6 of 8 (1,262 Views)

Re: unidentified network - when connecting on wireless

You're very welcome.

 

Glad that driver worked for you too.

Student
jcan929
Posts: 1
Member Since: ‎09-21-2013
Message 7 of 8 (494 Views)

Re: unidentified network - when connecting on wireless

. . .and this new driver solved the problem for us 9/21/2013

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Paul_Tikkanen
Posts: 41,555
Member Since: ‎07-13-2010
Message 8 of 8 (489 Views)

Re: unidentified network - when connecting on wireless

That is good news.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation