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Honor Student
Posts: 2
Member Since: ‎10-27-2011
Message 1 of 11 (2,556 Views)
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unidentified network - when connecting on wireless

I have HP Pavillon notebook running Vista.  When trying to connect to wireless I keep getting the unidentified network error.  The other two laptops in my home can connect to the wireless just fine, so there is no issue with the wireless router or SPrint aircard.  I have completed everything I could find on the internet about this error - without success.  I have spent over 4 hours with HP support, most recently they had me perform a "recovery" to set all hardware and software back to factory settings.  Still no luck.  This computer can connect fine with an ethernet cable.  I can successfully connect to wireless, but cannot get on the internet.  Any ideas?  If yes, I dont know a lot about computers... so simple steps would be appreciated.

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Accepted Solution

Re: unidentified network - when connecting on wireless

Hi:

 

What model wireless card do you have in your notebook?

 

If you have an Atheros, try this driver and see if that fixes it.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5060880&prodNameId=5060882&swEnvOID=4053&swLang=13&mode=2&taskId=135&swItem=ob-97750-1

 

Paul

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Provost
Posts: 64,190
Member Since: ‎07-13-2010
Message 2 of 11 (2,547 Views)

Re: unidentified network - when connecting on wireless

Hi:

 

What model wireless card do you have in your notebook?

 

If you have an Atheros, try this driver and see if that fixes it.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

Honor Student
Posts: 2
Member Since: ‎10-27-2011
Message 3 of 11 (2,543 Views)

Re: unidentified network - when connecting on wireless

Paul,  You are my hero!!  that fixed the problem.  I have about 20 hours invested in this problem - plus another 7 with HP support....

thank you so much!!

Provost
Posts: 64,190
Member Since: ‎07-13-2010
Message 4 of 11 (2,540 Views)

Re: unidentified network - when connecting on wireless

You're very welcome!

Student
Posts: 1
Member Since: ‎09-24-2012
Message 5 of 11 (1,653 Views)

Re: unidentified network - when connecting on wireless

thank you very much too...
Provost
Posts: 64,190
Member Since: ‎07-13-2010
Message 6 of 11 (1,645 Views)

Re: unidentified network - when connecting on wireless

You're very welcome.

 

Glad that driver worked for you too.

Student
Posts: 1
Member Since: ‎09-21-2013
Message 7 of 11 (877 Views)

Re: unidentified network - when connecting on wireless

. . .and this new driver solved the problem for us 9/21/2013

Provost
Posts: 64,190
Member Since: ‎07-13-2010
Message 8 of 11 (872 Views)

Re: unidentified network - when connecting on wireless

That is good news.

Honor Student
Posts: 3
Member Since: ‎07-08-2015
Message 9 of 11 (68 Views)

Re: unidentified network - when connecting on wireless

I have a hpg50 running Vista.
I can connect to the internet via LAN.
I can connect to my router/network.

I can NOT for the life of me connect to the internet via WIFI.

PLEASE help !


Rob

Honor Student
Posts: 3
Member Since: ‎07-08-2015
Message 10 of 11 (66 Views)

Re: unidentified network - when connecting on wireless

This link is broken .....
Is there an alternate ?

 

 

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