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Re: usb not recognising (566 Views)
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msatreddy Student
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msatreddy
Posts: 1
Registered: ‎04-27-2009
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usb not recognising

‎04-27-2009 11:30 PM

 have run into a strange problem that I need some help.  I am running vista ultimate on laptop.  All of my current usb items including keyboard, camera, printer and others work fine.

When I try to install a new usb device plug and play is not recognizing properly. The found new hardware wizard comes up and tries to install the driver.  When searching it cannot find the driver and does not install properly.  I have tried the devices on other computers and they do work.

Anyone have any ideas why these items won't install?  The specific item now is a canon pixma pro9000 printer.  The driver is on the computer but plug and play will not install the device. 

 

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Teacher
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CarolinaPhotogu
Posts: 106
Registered: ‎12-12-2008
Message 2 of 2 (566 Views)
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Re: usb not recognising

‎04-28-2009 05:02 AM

The very first thing that I would do is to swap out the usb cable. I has a similar problem that was driving me nuts until I swapped out the cable.

 

Hope this helps.

 

Pete

I am not an HP employee, But I did stay at a Holiday Inn Express last night.

TouchSmart IQ526t CTO Intel 2.26 Ghz 4 gig ram 750 gig HDD Vista Premium 64 bit
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