12-03-2012 11:30 AM
After upgrading from windows Vista to windows 7 my web cam is nolonger detected. I have gone to Hp web site to try and find a driver without success. What can be the problem and how can I fix it?
Solved! Go to Solution.
12-04-2012 08:15 AM
It appears your notebook uses the cyberlink youcam software to work the camera.
Below is the link to the W7 software which hopefully will get the camera to work for you.
02-14-2013 10:45 AM
@110-4108tu, I see that you're having an issue with the webcam. It seems like you're having an issue with the webcam software.
Please follow this document which will guide you through a couple of steps on how to resolve this issue you're having.
The document should something like this:
You will to follow the two sections I circled.
The first section "Video does not appear in your webcam software (such as YouCam, Skype, Messenger, etc.)" will guide you through a couple of trouble shooting steps to get the webcam to work within these programs.
If the first step doesn't resolve the issue please go to step #2 "Reinstalling the original webcam program that came with your computer”. This section will guide you through recovering the webcam software and drivers. This is the most important steps in the document if nothing before this resolves the issue.
Please follow up with me and let me know if any of these steps work.
I really appreciate it!
I work for HP
04-07-2013 10:21 AM - last edited on 04-07-2013 10:46 AM by MrMatthew
After formatting my laptop I can't find my web cam!!!
MODEL: HP Mini 210-1124TU
SERIAL: [Personal Information Removed]