web cam

[Sergeant4521]

After upgrading from windows Vista to windows 7 my web cam is nolonger detected.  I have gone to Hp web site to try and find a driver without success.  What can be the problem and how can I fix it?

[Paul_Tikkanen · Accepted solution]

What model notebook do you have?

[Sergeant4521]

I have an Hp pavilian dv4 laptop

[Paul_Tikkanen]

It appears your notebook uses the cyberlink youcam software to work the camera.

Below is the link to the W7 software which hopefully will get the camera to work for you.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-78419-1&cc=us&dlc=en&lc=en

[gatesdon]

When I try to access this address I get the message, "Web Page cannot be found". I have a driver problem with an HP TouchSmart PC. Driver is absent in Devices & printers. HELP

[Paul_Tikkanen]

Hi:

If you are clicking on the Cyberlink YouCam link I posted above, I just tested it and it works fine for me.

[110-4108tu]

Dear 

i try to poen my web cam but unable to it. please tell me. how can i open also i try to search drivers but i col=uld not found so help me. 

[lions99]

@110-4108tu, I see that you're having an issue with the webcam. It seems like you're having an issue with the webcam software. 

Please follow this document which will guide you through a couple of steps on how to resolve this issue you're having. 

The document should something like this:

You will to follow the two sections I circled. 

The first section "Video does not appear in your webcam software (such as YouCam, Skype, Messenger, etc.)" will guide you through a couple of trouble shooting steps to get the webcam to work within these programs. 

If the first step doesn't resolve the issue please go to step #2 "Reinstalling the original webcam program that came with your computer”. This section will guide you through recovering the webcam software and drivers. This is the most important steps in the document if nothing before this resolves the issue. 

Please follow up with me and let me know if any of these steps work.

THX

[esha10]

After formatting my laptop I can't find my web cam!!!

MODEL: HP Mini 210-1124TU

SERIAL: [Personal Information Removed]

PRODUCT: WR679PA#AB5

[UniProg]

Hello esha10,

Download the driver and let me know if that helps resolve your issue.

Good luck!