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Student
mombomb605
Posts: 1
Member Since: ‎11-09-2010
Message 1 of 52 (147,750 Views)

webcam on CQ56 Compaq Presario

I just purchased this laptop and was told by the salesperson that the webcam is built into the screen. I have tried everything to get it to come on and keep getting an error message that no webcam is connected. What am I doing wrong? I even tried finding the HP MediaSmart but have had no luck. Please, can someone guide me through this???? Thanks!!!!

Distinguished Professor
kamatr
Posts: 2,527
Member Since: ‎07-21-2010
Message 2 of 52 (147,715 Views)

Re: webcam on CQ56 Compaq Presario

Try to type "Device Manager" in search box of the start menu and Open Device Manager, check under  Imaging devices if your webcam is listed and detected.

 

Usually the HP shipped program for webcam would be either HP mediasmart or Cyberlink youcam. Try to check in either of the programs depending on what you have and let us know what error message you get in the program.

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Student
surfinmars55
Posts: 1
Member Since: ‎11-13-2010
Message 3 of 52 (147,565 Views)

Re: webcam on CQ56 Compaq Presario

I am having the same problem but I cannot get MEDIA SMART on my laptop either.  My model number is XG635UA#ABA.  There is nothing in Device Manager for the WEBCAM and when I bring up Cyberlink You cam, it does not find the device either.  Where can I get the drivers?

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kamatr
Posts: 2,527
Member Since: ‎07-21-2010
Message 4 of 52 (147,557 Views)

Re: webcam on CQ56 Compaq Presario

The drivers for webcam are USB Generic drivers provided by the OS. 

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Distinguished Professor
Cyclops
Posts: 2,317
Member Since: ‎11-18-2008
Message 5 of 52 (147,449 Views)

Re: webcam on CQ56 Compaq Presario

@ surfinmars55 - CQ56-109WM is not equipped with Webcam... Here is link to product Spec... http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02481139&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...

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Honor Student
ringannouncer
Posts: 1
Member Since: ‎11-18-2010
Message 6 of 52 (147,202 Views)

Re: webcam on CQ56 Compaq Presario

I had the same issues only to discover (after speaking w/ an HP tech) that the CQ56 has the capacity to ADD the webcam, and that this particular model does not come with it. It is an accessories item. I was told that if I sent my laptop to the factory, they can install one, or just go and buy a portable webcam at Wal-Mart, Best Buy, etc.. Wal-Mart carries them for about $40.00, and it is compatible for this laptop. Hope this answered your question. Good luck.

Student
elsmartt
Posts: 1
Member Since: ‎11-18-2010
Message 7 of 52 (147,152 Views)

Re: webcam on CQ56 Compaq Presario

[ Edited ]

[text removed]Most of all computers are capable of a webcam hook up but do not

advertise their product as having a webcam unlike the HP CQ56...

 

Top Student
mike416
Posts: 2
Member Since: ‎01-12-2011
Message 8 of 52 (141,050 Views)

Re: webcam on CQ56 Compaq Presario

goto ur start and click,type in device manager click,goto imaging devices click,goto HP webcam 101 click ,to make sure

ur webcam is there and working then if it is close it and hit start again and type in "YOU CAM" and click you cam at the top of ur page you should get a registration page for you cam 3 register urself and ur web cam will automatically come on

   The HP forum tells you to goto "cyberlink you cam" but that is incorrect there is no such thing on these pc's these pc's are made from cyberlinkl and they like the sound of there own name but if you my instructions you should have no problems

 

                   hope it helps

Top Student
mike416
Posts: 2
Member Since: ‎01-12-2011
Message 9 of 52 (141,047 Views)

Re: webcam on CQ56 Compaq Presario

I have the same computer and it has a webcam if you have any further problems call 1-866-234-1377

Student
pbass45
Posts: 1
Member Since: ‎02-01-2011
Message 10 of 52 (138,572 Views)

Re: webcam on CQ56 Compaq Presario

Just  purchased    laptop  cq56 presario  cant find  web cam 

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