Question
Reply
 
Honor Student
darcylike
Posts: 2
Member Since: ‎06-19-2012
Message 1 of 7 (4,127 Views)
Accepted Solution

what's the standard hp laptop warranty?

if i don't want any additional HP Care Pack services when customerize my purchase?

 

1 year, right?

Provost
erico
Posts: 25,933
Member Since: ‎01-07-2009
Message 2 of 7 (4,120 Views)

Re: what's the standard hp laptop warranty?

The standard warranty  is one year for consumer notebooks 

 

 





Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
darcylike
Posts: 2
Member Since: ‎06-19-2012
Message 3 of 7 (4,118 Views)

Re: what's the standard hp laptop warranty?

so i don't need to pay for this standard 1 year warranty, right?

Provost
Paul_Tikkanen
Posts: 43,864
Member Since: ‎07-13-2010
Message 4 of 7 (4,112 Views)

Re: what's the standard hp laptop warranty?

Hi:

 

That is correct.

 

The standard 1 year warranty is included in the advertised price.

 

Paul

Provost
erico
Posts: 25,933
Member Since: ‎01-07-2009
Message 5 of 7 (4,106 Views)

Re: what's the standard hp laptop warranty?

Every high dollar item that you purchase comes with a standard free warranty. That includes HDTV and microwave ovens.





Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

Student
tudoan
Posts: 1
Member Since: ‎02-23-2014
Message 6 of 7 (1,337 Views)

Re: what's the standard hp laptop warranty?

Who would pay for the shipping fee when a defective unit is being sent back to HP for standard warranty service?   Would HP provide customer with shipping label?  Should the customers send back the notebook battery as well as power suppliies?

Provost
erico
Posts: 25,933
Member Since: ‎01-07-2009
Message 7 of 7 (1,275 Views)

Re: what's the standard hp laptop warranty?

Contact HP to arrange for warranty service.





Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation