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djq Top Student
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djq
Posts: 6
Member Since: ‎10-01-2012
Message 1 of 3 (1,248 Views)

why can't i play a blu ray movie on my laptop

I have a HDX 18t-1200 laptop.  have windows 7.  can't play blu ray movies even though this laptop has blu ray capabilities 

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banhien
Posts: 36,488
Member Since: ‎01-29-2009
Message 2 of 3 (1,244 Views)

Re: why can't i play a blu ray movie on my laptop

Hi,

 

Please download and install it on your machine, it also for BluRay:

 

    http://ftp.hp.com/pub/softpaq/sp53001-53500/sp53029.exe

 

Regards.

BH
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djq Top Student
Top Student
djq
Posts: 6
Member Since: ‎10-01-2012
Message 3 of 3 (1,231 Views)

Re: why can't i play a blu ray movie on my laptop

Hi, Downloaded the softpaq, still does not play the blu-ray disc.  Window pop up keeps telling me to insert a disc.  My laptop came with blu-ray player installed.  Had Vista installed but up graded to windows 7.  don't know if it played blu-ray before now.  First time trying.

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