HP Support Forums
Join in the conversation.
12-02-2011 10:54 PM
i just bought this laptop and for some reason the keyboard will stop responding correctly. I will push the w key while in windows explorer and it minimizes the screen. Then i try and type in the search bar and it won't type anything. I don't know what is causing this. Help please.
12-04-2011 09:58 AM
I know how frustrating things like this can be so hopefully this will help. I had the exact same problem and I thought I changed the settings somehow, but I called the hp support and they had me update my BIOS. There should be a BIOS update for this laptop. I'm not sure which update it was because he just sent me a link and didn't really pay attentions after that. In any case, it worked like a charm and the BIOS update worked. Good Luck