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why does my hp pavilion g7-1219wm keyboard not respond correctly (1070 Views)
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Student
dawebb
Posts: 1
Registered: ‎12-02-2011
Message 1 of 2 (1,070 Views)

why does my hp pavilion g7-1219wm keyboard not respond correctly

i just bought this laptop and for some reason the keyboard will stop responding correctly.  I will push the w key while in windows explorer and it minimizes the screen.  Then i try and type in the search bar and it won't type anything.  I don't know what is causing this.  Help please.

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Student
landstrike01
Posts: 1
Registered: ‎12-04-2011
Message 2 of 2 (1,011 Views)

Re: why does my hp pavilion g7-1219wm keyboard not respond correctly

I know how frustrating things like this can be so hopefully this will help. I had the exact same problem and I thought I changed the settings somehow, but I called the hp support and they had me update my BIOS. There should be a BIOS update for this laptop. I'm not sure which update it was because he just sent me a link and didn't really pay attentions after that. In any case, it worked like a charm and the BIOS update worked. Good Luck

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