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Student
Lacole_A
Posts: 1
Member Since: ‎07-17-2013
Message 1 of 4 (347 Views)

why is my internet browser not working

Hi i have a hp probook 4440s windows7 64 bit, I have internet connection and  i have mozilla, internet explorer, and chrome and none of the browsers are opening and plus there is music playing on my laptop but i dont know where the music is coming from because i dont have any programs running. please help 

Distinguished Professor
anthony82
Posts: 2,800
Member Since: ‎02-19-2013
Message 2 of 4 (323 Views)

Re: why is my internet browser not working

Hello lacole_a,

 

I understand that your browsers will not open.

When you click on the browsers what happens?

Do they flash do they move down to the bottom of the screen.

How long has this been happening?

 

Do a hard reset.
Turn the computer off.
Remove the power cable and the battery.
Hold down the power button for 15 sec while booth power sources are removed.

This should reset the hardware in the computer.

 

Let me know how everything goes.

Student
ZEUS99
Posts: 1
Member Since: ‎07-18-2013
Message 3 of 4 (316 Views)

Re: why is my internet browser not working

HI

Try resetting the browser you are trying to use. And check your firewall settings. If all fails try restoring the system to the point when it was working fine by using the system restore option.

Student
tarun960
Posts: 1
Member Since: ‎07-18-2013
Message 4 of 4 (311 Views)

Re: why is my internet browser not working

ok

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