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Re: windows internet explorer not woking (1079 Views)
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Intern
niloc
Posts: 181
Registered: ‎08-21-2009
Message 1 of 10 (2,404 Views)
Accepted Solution

windows internet explorer not woking

my Pavilion dv 9000 running vista home premium 32 has started to freeze and displays the message   windows internet explorer has stopped responding   this is happening very often

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PhD Student
Gangles
Posts: 1,239
Registered: ‎03-25-2009
Message 2 of 10 (2,395 Views)

Re: windows internet explorer not woking

start/control panel/classic view/internet options/advanced/reset

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I currently work on behalf of HP for numerous support departments. The opinions expressed above are the personal opinions of myself, not of HP. There is no guarantee that the opinions expressed are 100% correct.
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Intern
niloc
Posts: 181
Registered: ‎08-21-2009
Message 3 of 10 (2,393 Views)

Re: windows internet explorer not working

thanks Iv`e tried that let you know how it performs many thanks

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Intern
niloc
Posts: 181
Registered: ‎08-21-2009
Message 4 of 10 (2,382 Views)

Re: windows internet explorer not working

24 hrs and all is OK  that seems to have fixed my problem cheers

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Student
eli21408
Posts: 1
Registered: ‎11-09-2010
Message 5 of 10 (1,667 Views)

Re: windows internet explorer not woking

Hello my internet explorer  keeps sending me a message saying internet explorer has stopped working and will notifie

he if there is a solution and it never notifies me of a solution i cant even get on the internet explorer  can you help 

 

 

HP : vista:

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Master's Graduate
Comptronic
Posts: 694
Registered: ‎03-04-2010
Message 6 of 10 (1,640 Views)

Re: windows internet explorer not woking

Try uninstalling IE and then reinstall it.
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Student
ginarena18
Posts: 2
Registered: ‎06-11-2011
Message 7 of 10 (1,080 Views)

Re: windows internet explorer not woking

 

Have you found any solutions? I am encountering the same exact problem. Your help will be appreciated! Thanks!

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Student
ginarena18
Posts: 2
Registered: ‎06-11-2011
Message 8 of 10 (1,079 Views)

Re: windows internet explorer not woking

To clarify, I am receiving the following error message when I attempt to open the IE browser: Internet Explorer has stopped working...A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

 

Please note: I have already attempted to uninstall IE but it does not appear in the list of programs:s Firefox works fine, but I prefer IE as my primary Internet navigator.

 

PLEASE HELP!

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Master's Graduate
Comptronic
Posts: 694
Registered: ‎03-04-2010
Message 9 of 10 (1,069 Views)

Re: windows internet explorer not woking


ginarena18 wrote:

To clarify, I am receiving the following error message when I attempt to open the IE browser: Internet Explorer has stopped working...A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

 

Please note: I have already attempted to uninstall IE but it does not appear in the list of programs:s Firefox works fine, but I prefer IE as my primary Internet navigator.

 

PLEASE HELP!


My assumption is that you are running Vista or Windows 7 correct?  If that is the case, I don't believe you can uninstall IE, unless it was an update.

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Honor Student
patriciabigelow
Posts: 11
Registered: ‎07-27-2011
Message 10 of 10 (926 Views)

Re: windows internet explorer not woking

 

You can fix your Internet Explorer in two ways, using a tool that will fix your Explorer automatically, you just need to Download Windows Explorer Repair Tool and get it installed. Run this tool in your system to fix Windows Explorer.

For more information to use this tool, click here: http://www.windowsexplorerhasstoppedworking.com/

Another way to fix Explorer is manually run some command in your system. Here are the steps you need to follow for to fix your Internet Explorer.

Step 1: Open a blank page in Internet Explorer

Test Internet Explorer by opening a blank page. To do this, follow these steps:

1.      Click Start, click Run, type iexplore about:blank in the Open box, and then click OK.

2.      If Internet Explorer does not start, go to "Step 3: Start Internet Explorer in 'No Add-ons' mode." If Internet Explorer starts correctly, follow these steps to use a blank page as your home page:

a.      On the toolbar, click Tools, and then click Internet Options.

b.      On the General tab, note the address that is listed in the Home page area. This address may cause the problem.

c.      Click Use Blank, and then click OK.

d.      Close Internet Explorer. Then, start Internet Explorer again.

 

Step 2: Remove temporary Internet files, browsing history data, and Web form data

To remove temporary Internet files, browsing history data, and Web form data, follow these steps:

 

Windows Internet Explorer 8

1.      Start Internet Explorer.

2.      On the toolbar, click Tools, and then click Internet Options.

3.      On the General tab, click Delete in the Browsing history area.

4.      In the Delete Browsing History dialog box, click to clear all of the check boxes except for the following check boxes:

o        Cookies

o        History

o        Form Data

5.      Click Delete.

6.      Click OK to close the Internet Options dialog box.

Windows Internet Explorer 7

1.      Start Internet Explorer.

2.      On the toolbar, click Tools, and then click Internet Options.

3.      On the General tab, click Delete in the Browsing history area.

4.      In the Delete Browsing History dialog box, click Delete files, and then click Yes in the Delete Files dialog box.

5.      Click Delete cookies, and then click Yes in the Delete Cookies dialog box.

6.      Click Delete history, and then click Yes in the Delete History dialog box.

7.      Click Delete forms and then click Yes in the Delete Form Data dialog box.

8.      Click Close, and then click OK.

Test Internet Explorer to verify that it works correctly. If problems still occur, go to the next step.

 

Step 3: Start Internet Explorer in "No Add-ons" mode

To start Internet Explorer in "No Add-ons" mode, click Start, point to All Programs, point to Accessories, point to System Tools, and then click Internet Explorer (No Add-ons). To continue to your home page, click the Home button.

If the problem does not occur after you use this method, use Manage Add-ons to determine which add-ons are causing the problem. To do this, follow these steps:

Windows Internet Explorer 8

1.      Click Tools on the Internet Explorer toolbar, and then click Manage Add-ons.

2.      Click the name of the add-on at the top of the Toolbars and Extensions list, and then click Disable.

3.      Click Close, and then test Internet Explorer.

4.      If the problem still occurs, open Manage Add-ons, enable the add-on that you disabled in step 2, and then repeat steps 1 through 3 for the next add-on in the Toolbars and Extensions list.

5.      Repeat steps 1 through 3 until the problem is resolved or until all the add-ons have been tested.

Windows Internet Explorer 7

1.      Click Tools on the Internet Explorer toolbar, point to Manage Add-ons, and then click Enable or Disable Add-ons.

2.      Click the name of the add-on at the top of the Enabled list, and then click Disable in the Settings area.

3.      Click OK, and then test Internet Explorer.

4.      If the problem still occurs, open Manage Add-ons, enable the add-on that you disabled in step 2, and then repeat steps 1 to 3 for the next add-on in the Enabled list.

5.      Repeat steps 1 to 3 until the problem is resolved or until all the add-ons have been tested.

Step 4: Install the latest updates

Step 5: Check for solutions to the problem. To check for solutions:


Open Problem Reports and Solutions by clicking the Start button

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