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Re: 0xc 18a0007 error (355 Views)
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Student
hogmom
Posts: 1
Registered: ‎07-21-2011
Message 1 of 5 (455 Views)

0xc 18a0007 error

I have a PH 3210xi that I just changed the ink cartages and now I am getting an  0xc 18a0007 error, how do I correct this?

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Intern
EricN
Posts: 37
Registered: ‎05-10-2010
Message 2 of 5 (428 Views)

Re: 0xc 18a0007 error

Hello,

 

The only solution I know of for this is to reset the printer, as described in this document:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&tmp_task=solveCategory&cc=us&dlc=en&la...

 

Please reply to let me know if this works.

 

Regards,

 

Eric

I am an HP employee.
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Student
NerdyNurse
Posts: 1
Registered: ‎09-22-2011
Message 3 of 5 (391 Views)

Re: 0xc 18a0007 error

I too just changed printer cartridges and am getting error message Oxc18a0007, Ink System Failure.

I have HP Photosmart C7250 All-in-One printer.  I purchased all new ink cartridges from HP online shopping, specific for my machine.  It was not cheap.  I replaced the old with the new, and suddenly my printer quits working and I get this error message.  

I have tried several times removing and reinstalling the new ink cartridges. Checked to make sure they were seated securely.

I have followed the troubleshooting instructions @ http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&tmp_task=solveCategory&cc=us&dlc=en&la...

I have tried resetting the printer multiple times. 

None of the above helped. 

Next, I tried following directions for using the automatic printing cleaning utility, and received message that the carriage was stalled.  I clicked on pop up to "get help- and was taken to instructions for "printhead assembly being blocked".  I followed the instructions but they really were not helpful so,  I went here for help:  http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786043&cc=us&dlc=en&lc=en&product=439488&tmp_...

 This was a great video but it didn't solve my issue.

I then tried taking out all the ink cartidges and reinstalling them in the order recommended here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00414354&cc=us&dlc=en&lc=en&product=439488&tmp_...

No help. Tried cleaning & aligning printheads again to no avail.

Still getting 0xc18a0007 Ink System Failure. I have spent hours trying to fix this issue. I am frustrated and doubt I ever buy HP printer again.

I did see good video on youtube that might be helpful: how to fix HP printer with a golf club. LOL. Just kidding. Somebody HELP ME PLEASE?  Before I lose my mind. 

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Teacher
Blanco474
Posts: 148
Registered: ‎09-12-2011
Message 4 of 5 (358 Views)

Re: 0xc 18a0007 error

Hi, Are you still having a problem with your printer HP Photosmart 3210xi All-in-One Printer?

I am an HP employee, Printer/All-in-One Expert.
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Teacher
Blanco474
Posts: 148
Registered: ‎09-12-2011
Message 5 of 5 (355 Views)

Re: 0xc 18a0007 error

Hi, Are you still having a problem with your HP Photosmart C7250 All-in-One Printer ?

 

Could you let me know what cartridges (color) you changed when the error showed up?

I am an HP employee, Printer/All-in-One Expert.
Say Thanks by clicking the Kudos Star. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
Please use plain text.