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04-30-2010 03:24 PM
I have recently purchased a computer with Windows 7 (64 bit) and installed my Business Inkjet 1100 that has 2 paper trays. I installed the printer using the driver for the Business Inkjet 1000 as recommended on your website. Everything seems to be working ok but I do not have an optiion for the 2nd paper tray and it will not use any of the paper in the second tray. How do I fix this?
03-01-2012 06:31 PM - edited 03-01-2012 09:07 PM
I have the exact same problem. The only time it will use tray 2 is if tray 1 is out of paper but this is useless if i want to use tray 1 for photo paper and tray 2 for normal paper.
I tried the driver for the 1200dtn from Microsoft instead of the 1000dtn that HP suggested. Now everything works. Duplex, selecting tray, etc. Good times. :-D