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Re: 6510e all in one - prints blank pages, it sounds like printing but it's blank. (122 Views)
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jfkf Student
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jfkf
Posts: 1
Registered: ‎04-17-2012
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6510e all in one - prints blank pages, it sounds like printing but it's blank.

‎04-17-2012 06:06 PM

6510e all in one printer. sometimes my new printer prints sometimes it doesn't - email's, word, excel, scans & copies. It actually sounds like it's printing but the paper is blank.

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Master's Graduate Master's Graduate
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jabzi
Posts: 833
Registered: ‎04-11-2012
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Re: 6510e all in one - prints blank pages, it sounds like printing but it's blank.

‎04-17-2012 06:18 PM

Hello,

 

Please perform below steps that should resolve the issue .

Make sure there is ink in the cartridges atleast 25%.

 

on the printer display ..

  1. Touch the Wrench tool icon , then
  2. touch Tools, then
  3. touch Clean Printhead

 

 

Regards,
Jabzi

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