This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: 930C printer problem (50 Views)
Reply
Student
kcgirl
Posts: 2
Registered: ‎04-12-2012
Message 1 of 2 (54 Views)

930C printer problem

Help.... I have an old hp 930 C printer which has started doing a strange thing with the paper feed.  When the paper starts into the machine it shoots back and then starts and shoots back again.  Then it proceeds into the printer until it is ready to print and start to roll out and shoots back into the printer after which it starts printing as normal and comes out.  It does this every time I print a page.

Has anyone had this problem?

Please use plain text.
Master's Graduate
kkcb9395
Posts: 857
Registered: ‎04-20-2010
Message 2 of 2 (50 Views)

Re: 930C printer problem

Hi - It sounds like it might be try to automatically recognize the paper type.  Try going into the printer driver settings and set the paper type to the specific paper you're using, rather than leaving it set to Automatic.

 

Hope that helps.

Say Thanks by clicking the Kudos Star. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.

I am an HP employee.
Please use plain text.