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05-05-2012 12:54 PM
A friend has an all in one printer which I don't have. She changed the paper size to 6.5 by 10 when making a new document. The printer won't recognize the change I have gone through all the steps I know and all the ones "help" had. I am lost as what to do to help her.
05-06-2012 03:17 PM
Please read this post then provide some details. What printer model? What operating system? What program is she printing from?
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
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