All-in-one color test page OK but not printing colors correctly (1101 Views)
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Top Student
bkuskus
Posts: 2
Member Since: ‎09-27-2010
Message 1 of 2 (1,101 Views)
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All-in-one color test page OK but not printing colors correctly

My 2355 has worked perfectly for years, but recently won't print color properly from applications like Word. For example, a green background prints as light blue and yellow vertical stripes, and photos are various shades of pink.  The color cartridge is full, and the printer test page is fine. I've done all the Help recommended steps to clean contacts etc. It seems like software is not talking properly to printer.

Top Student
bkuskus
Posts: 2
Member Since: ‎09-27-2010
Message 2 of 2 (1,083 Views)

Re: All-in-one color test page OK but not printing colors correctly

I solved this myself by uninstalling my printer, then reinstalling it.  Now it works perfectly.

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