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nancylovestorea
Posts: 1
Member Since: ‎07-28-2009
Message 1 of 2 (388 Views)

Amount of Ink in cartridge

Supposedly, a 22 tri-color cartridge is supposed to print a maximum of 600 pages at 15% coverage.  So then, at 60% coverage it should print 150 pages.  I wasn't able to print even 50 pages before the cartridge was empty.  I called HP and they basically said there wasn't anything they could do about it.  I'm going to start buying the store brand!  At least, then, if there is an issue I feel that they will work with me to keep me as a customer!

 

Has anyone else had this issue and did you get satisfaction from HP?

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Bob_Headrick
Posts: 16,007
Member Since: ‎11-17-2008
Message 2 of 2 (354 Views)

Re: Amount of Ink in cartridge


nancylovestorea wrote:

Supposedly, a 22 tri-color cartridge is supposed to print a maximum of 600 pages at 15% coverage.  So then, at 60% coverage it should print 150 pages.  I wasn't able to print even 50 pages before the cartridge was empty.  I called HP and they basically said there wasn't anything they could do about it.  I'm going to start buying the store brand!  At least, then, if there is an issue I feel that they will work with me to keep me as a customer!

 

Has anyone else had this issue and did you get satisfaction from HP?


I think there are a few factors at work here.  Firstly, the 22 cartrdige is rated at 165 standard pages.  The 22XL holds more ink and is rated at 415 pages.  These measurements are based on the ISO standard yield methods and can be found here.

 

As for store brands (and refilled cartrdiges in general), they tend to have poorer page yields and reliabiliuty.  See here and here for details.

 

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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