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Student
rhusak
Posts: 1
Member Since: ‎12-17-2009
Message 1 of 3 (588 Views)

Black ink coming off of pictures

Hello..

 I have a new 8500 premium inkjet all in one printer. I have found that when we print pictures using HP Advanced Photo Paper the black ink rubs off extremely easily ruining the pictures.. We are using the HP ink that was initially included with the new machine.. Is this a known issue? How can this be corrected?

 Thanks all for your help..

 Ron

Student
yandersen
Posts: 1
Member Since: ‎11-10-2010
Message 2 of 3 (445 Views)

Re: Black ink coming off of pictures

I just purchased my 8500 and am having the same problem with this and verticle lines in photo. Have you had any luck with a resolution?

Student
bobtrevathan
Posts: 1
Member Since: ‎10-30-2011
Message 3 of 3 (272 Views)

Re: Black ink coming off of pictures

Black ink is rubbing off pictures and copies are not true...color is off and people are wider.

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