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Re: Black ink will not print (369 Views)
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Student
janehawkes
Posts: 3
Registered: ‎01-11-2011
Message 1 of 5 (401 Views)

Black ink will not print

Black ink will not print, even with new cartridge
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Student
janehawkes
Posts: 3
Registered: ‎01-11-2011
Message 2 of 5 (394 Views)

Re: Black ink will not print

This is an HP TouchSmart B-209 - color will print.
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Dean
Bob_Headrick
Posts: 11,992
Registered: ‎11-17-2008
Message 3 of 5 (392 Views)

Re: Black ink will not print

[ Edited ]

Soaking the printhead as described in this post may resolve the issue.

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
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Student
janehawkes
Posts: 3
Registered: ‎01-11-2011
Message 4 of 5 (378 Views)

Re: Black ink will not print

Link is not working - can someone assist me - this printer is only being used as a copier - not connected to a computer. Just replaced the black ink today and now nothing will print in black. 

Thanks

Jane

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Dean
Bob_Headrick
Posts: 11,992
Registered: ‎11-17-2008
Message 5 of 5 (369 Views)

Re: Black ink will not print

Sorry about that, I corrected the link and it should work now.

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
<----   If my answer was helpful please click the "Kudos" star to say "Thank You".
        If your problem is solved please click the "Accept as Solution" button ---->
Please use plain text.