HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: C4250 all-in-one bought in USA but now used in UK cartridge compatibility probelm (270 Views)
Reply
Reply
Topic Options
navylark Student
Student
navylark
Posts: 1
Registered: ‎07-05-2010
Message 1 of 3 (292 Views)
Report Inappropriate Content

C4250 all-in-one bought in USA but now used in UK cartridge compatibility probelm

‎07-05-2010 09:03 AM

I have a all-in one c4250 series that was bought in the USA but is now being used in the UK. No matter which ink replacement cartridges I try even HP 351 which is 'said' to be compatible - all show the message 'not compatible with this printer'

Some days ago I am sure I found a fix for this on one of the HP support sites - but now cannot find it.

Can any one help to solve the problem or the site that has the fix.

Many thanks

0
Reply
0
Please use plain text.
 
PhD Student PhD Student
PhD Student
Ciara_B
Posts: 2,295
Registered: ‎11-27-2009
Message 2 of 3 (276 Views)
Report Inappropriate Content

Re: C4250 all-in-one bought in USA but now used in UK cartridge compatibility probelm

‎07-06-2010 08:49 AM

Hi, I would suggest contacting your local HP phone support (further details here )

Although I am an HP employee, I am speaking for myself and not for HP.
0
Reply
0
Please use plain text.
 
Dean Dean
Dean
Bob_Headrick
Posts: 11,941
Registered: ‎11-17-2008
Message 3 of 3 (270 Views)
Report Inappropriate Content

Re: C4250 all-in-one bought in USA but now used in UK cartridge compatibility probelm

‎07-06-2010 12:04 PM

You will need to contact HP and request a Regionalization Reset.  You will need a set of cartridges for the new region and will need to have access to your computer and printer while on the phone (or possibly chat) with HP.

 

There should not be any charge for the reset service, it is included under cartridge warranty even if the printer is out of warranty.

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
<----   If my answer was helpful please click the "Kudos" star to say "Thank You".
        If your problem is solved please click the "Accept as Solution" button ---->
0
Reply
0
Please use plain text.