C4500 Business card printing

[pinman]

I have a really frustrating problem with printing business cards. I'm using A4 business card sheets (10 cards to a sheet) with a top margin of 13.5mm and when I print a test sheet on normal A4 paper they are perfectly aligned. When I print to the business card sheets the print starts exactly 13.5mm to high!! Side-side alignment is perfect it it only an issue top-bottom. The sheets are well within the spec for this printer, weight wise, and there's nothing special about them.

As a test I printed out a test sheet of the cards - perfect, then without doing anything else selected print again but used the business card sheet - mis-aligned top to bottom, Printed to plain paper again - Perfect.Nothing changed in the setting between these print runs and each time the offset on the business card sheets is exactly 13.5mm which is the distance from the top of the page to the perforations. I added another 13.5mm, making the margin 27mm, and it prints OK on the business card sheets, apart from the bottom card, but is, of course, very low on the plain paper sheet.

The fact that it's consistently 13.5mm offset is puzzling the hell out of me...Any ideas?

[ritabonita]

I used to work graphics at a printing company doing business cards every day.  I ran into the same problem you are having and ended up

going back to the software that I used to create the cards.  On page setup be sure to enter exactly the same dimensions (end to absolute end -

not to the card perf) in the "paper to use" section.  I used a ruler to get it exact.  Then practice on plain paper like you were doing.  I think it is

simply the extra flaps on the label sheet that's messing you up.  Hope this helps.

Rita