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Student
cellphone10
Posts: 1
Member Since: ‎03-10-2010
Message 1 of 2 (648 Views)

Just purchased this and the printer doesn't print in color.  Just black and white.  Not sure if the cartridge is bad or the printer.  Please help.  thank you.

Regents Professor
Ciara_B
Posts: 6,263
Member Since: ‎11-27-2009
Message 2 of 2 (640 Views)

Re: C4650

Hi, there's a document for troubleshooting print quality problems with the Photosmart C4650 which may be of help Document c01675472

 

Ciara_B (Although I am an HP employee, I am speaking for myself and not for HP)

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
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