10-05-2009 03:09 PM
07-12-2010 10:33 AM
Try this it worked for me! Unplug usb ,phone cord then power cord for a few seconds. While holding down the (OK) and (ON) buttons plug power cord back in. It should get you out of the error code screen. Then you should be able to do the number (6) and (#) button reset as found on HP site! I hope this works for you as well.
12-27-2011 06:40 AM
Hi! I am Khan. I have got a problem in my printer. My printer is hp photosmart C8100 all in all. The touch screen shows 83C00020 error. It does not turn off and on. I have checked all the cartage but still shows same error. what is solution? Can I get the solution please.
01-07-2012 10:58 AM
I have the same problem with my C8180 all in one. It doesn't have an Ok button other than on the touchscreen that is just showing the 83C00020 code so I can't unplug and push the Ok and power button and plug it back in. Is there a part that I can replace on this printer? I've only had it a couple fo years and it has worked fine up until a power outage last month.
I want to repair it not replace it just like i do for my other apliances in my home. This stuff shouldn't be throw away HP!!!!
02-17-2012 07:35 AM
Same error code here. I've spent two weeks searching (off and on) for some help, but everyone says the same thing - HP 'Support' charges you $25.00, if your warranty is out, to tell you there is no fix for the problem, i.e., buy a new printer. The $25.00 is okay IF they could offer a fix, but that's not what I'm finding. This piece of junk was $297.00, used for only a few hours combined, and now it's useless. HP will never have to worry about me buying another one of their products. EVER!
Truth is, I feel like I've been scammed. What a crying shame for a company the size of HP to do this to customers. No wonder Ms. Whitman is so filthy rich! She and HP feed off suckers like me.
03-10-2012 03:30 PM
I feel a little ripped off myself. I loved the printer at first then it has been nothing but trouble, hard to get on, it would keep restarting then the error code 83C00020. Now I can't get the printer on at all, for the price of it HP should help out a little. Really disappointed in this printer and HP.