This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

C6280 won't feed paper -- sees paper trays as empty (4488 Views)
Reply
Student
jmcct
Posts: 1
Registered: ‎06-21-2009
Message 1 of 4 (4,488 Views)

C6280 won't feed paper -- sees paper trays as empty

Can't say that I'm pleased with this printer. It worked well enough until the yellow ink cartridge jammed (printing fewer than a dozen 4x6 images and a couple dozen sheets of paper with smaller images). Couldn't get a single replacement cartridge so I bought a full set. Wouldn't be so bad, except that once the ink was replaced, something else happened to the feed mechanism and no matter how much paper is in either of the feed trays the "Out of paper" message appears on the pop-up screen.

 

What I've tried so far: unplugging and decabling the whole thing; printing from the card reader so the computer's not involved; removing the back and cleaning the rollers (which seem to  be pretty dry/slick?)

 

Thanks for your help.

Please use plain text.
Grad Student
skippyjohnson
Posts: 476
Registered: ‎12-05-2008
Message 2 of 4 (3,894 Views)

Re: C6280 won't feed paper -- sees paper trays as empty

This video should help.

 

I am an HP employee.
Please use plain text.
Student
mcpoth
Posts: 2
Registered: ‎02-12-2010
Message 3 of 4 (3,759 Views)

Re: C6280 won't feed paper -- sees paper trays as empty

I have the same problem and the solutions video has not helped.  I've been able to print using the fast/economical print setting.  This seems to quickly feed the paper into the reel and the printer continues the job, rather than the slower normal mode where the printer hangs up and the Out of Paper error message appears.

 

ANy suggestions?

Please use plain text.
Student
season65
Posts: 1
Registered: ‎10-12-2010
Message 4 of 4 (2,978 Views)

Re:1350v won't feed paper -- sees paper trays as empty

1350v won't feed paper, error message: paper tray is empty.  checked to see if any obstructions, nothing there.

Please use plain text.