CP1215 reports all colors ink cartridges are empty (548 Views)
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Honor Student
a_guitarman
Posts: 4
Member Since: ‎04-25-2012
Message 1 of 2 (548 Views)
Accepted Solution

CP1215 reports all colors ink cartridges are empty

HP CP1215 reports all color ink cartridges are empty, although they have rarely been used, the BLACK toner shows 72%, while all three color  inks report 0%.

Associate Professor
stix4
Posts: 1,469
Member Since: ‎04-25-2011
Message 2 of 2 (523 Views)

Re: CP1215 reports all colors ink cartridges are empty

Hello, 

Thanks for the post.  That is odd, there is a way to get past this message, I've included a link below with the explaination and why this happens.  Good Luck!

 

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01905250&tmp_task=solveCategory&cc=us&dlc=en&la...

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01788825&tmp_task=solveCategory&cc=us&dlc=en&la...

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