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Re: Can't print black and white with empty color cartridge (1267 Views)
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Student
cimard
Posts: 2
Registered: ‎08-09-2012
Message 21 of 26 (1,314 Views)

Re: Can't print black and white with empty color cartridge

My apologies to Bob - I mistook him for a HP representative.Sorry Bob.

No apologies to HP for having so little respect and so much contempt for their customers.

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Student
trumulis1999
Posts: 1
Registered: ‎08-17-2012
Message 22 of 26 (1,267 Views)

Re: Can't print black and white with empty color cartridge

[ Edited ]

This worst piece of hardware I have used, why system must be designed in the way to not work in b/w in case of empty color cartridge...

 

Good by HP, this was last time buying smtg from HP.

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Student
DumpingHP
Posts: 1
Registered: ‎02-22-2013
Message 23 of 26 (668 Views)

Re: Can't print black and white with empty color cartridge

[ Edited ]

{Content Removed} Long time user of HP printers, never had to have color to print B&W before? Hmmmm. Funny thing about those printers they went away as they always just stopped!  Cheeper to replace than fix. This ink thing is getting out of hand, as are many other things in Corp. America, its all about the bottom line.  {Content Removed} Well off to bed to get up early on a Sat. morning to track down a yellow Cart, Bet I cant buy just one likly a whole set, before my clients show up for their report. I figure with a new cartridge I will be able to turn off color and print again.  Thanks HP, for all the fish! "WE ARE THE PEOPLE" "NEVER PRINT IN COLOR AGAIN"  Ya like that would ever happen, well not with HP anymore.  PS. Will my machine still print if I delete the agitateng software you folks have?  {Content Removed} Hey I do feel better now

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Student
oddity
Posts: 1
Registered: ‎03-30-2013
Message 24 of 26 (413 Views)

Re: Can't print black and white with empty color cartridge

well i guess i wont buy another color ink because i can simply put the file into my phone

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Student
ThaTexvirgoM
Posts: 1
Registered: ‎04-22-2013
Message 25 of 26 (222 Views)

Re: Can't print black and white with empty color cartridge


mikeisawesome wrote:

My printer will not print black and white unless a empty color cartridge is replaced.  I was told there is a setting to fix this in the preferences but i can't find it .


 

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Dean
Bob_Headrick
Posts: 11,981
Registered: ‎11-17-2008
Message 26 of 26 (218 Views)

Re: Can't print black and white with empty color cartridge


ThaTexvirgoM wrote: 

mikeisawesome wrote: My printer will not print black and white unless a empty color cartridge is replaced.  I was told there is a setting to fix this in the preferences but i can't find it .


What printer model? What operating system?  What are you printing?  For some printer models you can select "Print in Grayscale" and "Black ink only" in the driver.  For some models you can remove the color cartridge completely and print grayscale with the black cartridge.  Other models require black and all colors to be available to print anything.

 

Most HP printers use pigmented black ink that is not compatible with photo paper.  In the case of photo paper selected or automatically detected only color ink will be used.  Additionally, most printers use larger drops of black ink compared to color.  To make better graphics B&W images may be printed with color inks.

 

The post here has some additional information on the different types of printers.

 

 

 

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
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