Cannot print documents after I downgraded internet explorer from version 8 back to 7.

[cm3boys]

Hello, Due to internet problems, I recently changed my internet explorer from Beta version 8 back to version 7.  Everything on my PC seems to be working fine except for printing.  I cannot print to my HP officejet J5780 all in one.   When I try to print an error message shows up in the print queue and it says printer offline.  The printer was set as default but I wonder if something was modified in the print setup when I reverted back to an older version of Explorer.  If I try to deinstall/reinstall I get an error saying I could permanently damage the printer configuration.   Also if I try to check HP drivers and software on the HP website it says I need to  update but fails to download the necessary files.  Please advise.

[Rixander]

first thing to check is make sure  it is still a default printer

and go to properties and check for the port and make

sure it say what the port your printer that it is using

like a pareled or usb or TCP\IP connections

and if the TCP\IP check for the correct IP of the printer

and you may want to set the printer to "static" 

this will keep it from changing IPs

and you may have to uninstall and reinstall

the printer

download the file manually

make sure you know where it is saved at

for IE click save not run

for Fire Fox but first go to the tool

and click option and look in the main tab

in the middle of the box click the circle

"Always ask where to save the file"

and make sure you know where you put

the download at

Message Edited by rickp400 on 12-15-2008 04:24 PM