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Honor Student
Lucky_Chang
Posts: 3
Member Since: ‎01-25-2011
Message 1 of 6 (7,742 Views)

Cannot scan Error 0x0000015 device is not ready.

Hey. I'm facing problem with my HP photosmart C6100. I'm trying to scan using my all in one but my windows keep showing me that error. Its really annoying and I am not able to sort it out. Kindly help.

Thanks.

Student
ranvir83
Posts: 1
Member Since: ‎06-08-2011
Message 2 of 6 (7,197 Views)

Re: Cannot scan Error 0x0000015 device is not ready.

buddy change your USB cable, i had the same problem, changing the USB cable solved it.

Honor Student
Lucky_Chang
Posts: 3
Member Since: ‎01-25-2011
Message 3 of 6 (7,185 Views)

Re: Cannot scan Error 0x0000015 device is not ready.

Well the cable wasn't the problem. There are some system processes in Windows 7 that were disabled. I enabled them and it seemed to work again as if nothing ever happend. Thanks for the reply though

Student
pfischer3
Posts: 1
Member Since: ‎08-23-2011
Message 4 of 6 (6,987 Views)

Re: Cannot scan Error 0x0000015 device is not ready.

[ Edited ]

Hi, I've got the same problem. What did you change in Windows 7?

thx...............

{Personal Information Removed}

Honor Student
Lucky_Chang
Posts: 3
Member Since: ‎01-25-2011
Message 5 of 6 (6,981 Views)

Re: Cannot scan Error 0x0000015 device is not ready.

Hey,

Well I had this problem about 6 or so months ago. I enabled some processes that is usually run by windows at start up. Processes that are required by the printer/scanner like spooler.exe and so on. You'll have to re-enable these basic printer processes and it shall work flawlessly again. A google search might reveal what all processes you have to enable for a printer to work properly on windows 7. If you fail to obtain the right information from google, let me know I'll try to jot down the list of processes you  have to enable.

 

Student
omran_man
Posts: 1
Member Since: ‎07-07-2012
Message 6 of 6 (5,008 Views)

Re: Cannot scan Error 0x0000015 device is not ready.

:smileysad:

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