HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Carriage Jam Error- 3210 All-In-One (188 Views)
Reply
Reply
Topic Options
gabespal Student
Student
gabespal
Posts: 1
Registered: ‎05-02-2011
Message 1 of 1 (188 Views)
Report Inappropriate Content

Carriage Jam Error- 3210 All-In-One

‎05-02-2011 10:37 AM

I have a six year old HP 3210 All-in-One, which has been working fine until today.  After finishing printer about 40 pages between two pdf files, I tried to copy one page and got an "Error- Carriage jam. Open door, clear carriage jam, and then press OK to continue."  I have never gotten this error before.

 

A popup from HP help appeared and I followed the links to a self-help video on carriage jams and followed all the steps (unplug power, wait 30 sec, etc.), and looked for paper jams in the back and front around the printer head, but I cannot find any paper.  My printer carriage head appears to be solidly docked on the right hand site, so with the printer still plugged in but turning the power off I am not able to open the top to move the carriage freely left and right to look for maybe small bits of paper.  I checked my last print out (21 pages) and none of the pages looked torn or missing a piece of paper.

 

Any help very appreciated.

0
Reply
0
Please use plain text.