07-13-2010 03:14 PM
Hi, I have message error Carriage jam on PhotoSmart All-In-One C5280! I did verify every thing carefully and found no obstacle at all, I did reset, re-start many times ... but it it still show the same error!
I also do as suggested with the same problem with other type C2610 (in this forum) ... but it still doesn't work!
However, in may case when I move the Carriage ... it is movable without any problem!
Someone having the same problem with C5280? Or it has problem with mechanic parts? Is there any US Technical support phone number or Email?
Thank to any reply!
07-14-2010 11:22 AM
05-05-2012 12:34 PM
My C5280 carrige will not move across the metal bar and i get an error message of a carriage jam.
I have followed the trouble shooting online site and the same error message occurs.
it appears that the portion that holds the ink cartriges is not engaging to allow the ink cartridges to move across the bar once I manually lift up the ink carts, i can slide them across the bar, but it will not work on its own
10-08-2012 12:47 PM
What happened in your case? I am ready to take a baseball bat to my printer. A new one only costs $50 so I can't see that I would spend money to fix this junk. What did you end up doing because I have the same thing, full movement on my carriage, nothing could be stuck in there, it actually moves when the printer comes on but I still get this error message of a carriage jam.
Please help me out. Thanks.
01-19-2013 06:51 PM
Have a carriage jam after using this printer for a couple of years. NO visible jam, checked everything. Turned ON/OFF. Even reset . But nothing. Getting tired of HP printers when the ink gives out earlier than they are supposed to and you can see that the company has fixed the error messages so you would go out and buy more ink. Also I am sure there is a way to fix these error messages but the company wants to get money through providing service for these crappy FAKE messages. Thats it for HP printers and my relationship. NO MORE!!
01-21-2013 05:11 PM
I know these things can tend to be quite frustrating. Have you been through the steps listed in this article?
01-21-2013 05:26 PM
yeah found that article the first day of the problem. but this solution is called 'clearing a carriage jam'. I'm looking for an article that helps me 'clearning a carriage jam error message when there is no carriage jam at all, where the carriage is actually moving very well but i can't use my printer at all because of this message so this expensive printer is now just a nice piece of furniture". Yeah I'm looking for a solution like that. ANYONE FROM HP DEAL WITH THOSE ISSUES?