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Richard_Kayfetz
Posts: 2
Member Since: ‎09-28-2010
Message 1 of 4 (1,390 Views)

Clogged Black Printhead on Photosmart C6180

Recently, I replaced a HP black cartridge on a Photosmart C6180.  Almost from the beginning, the black print quality began to deteriorate to the point that it became unreadable.  I followed the instructions for cleaning the printheads (over and over again) and ultimately worked my way through a half ream of paper and the ink in the remaining five cartridges.  I still have a printer that refuses to print black ink; however, unlike other HP printers that I have, this one seems to have integral printheads.  How do you recommend that I restore flow to the black printhead or will I have to replace the printhead and, if so, how?

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Bob_Headrick
Posts: 15,629
Member Since: ‎11-17-2008
Message 2 of 4 (1,381 Views)

Re: Clogged Black Printhead on Photosmart C6180

The C6180 printhead is not replaceable.  If your unit is still under warranty I suggest you Contact HP.  If the unit is out of warranty are there any error messages or is it just not printing black but without error messages?

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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Honor Student
Richard_Kayfetz
Posts: 2
Member Since: ‎09-28-2010
Message 3 of 4 (1,376 Views)

Re: Clogged Black Printhead on Photosmart C6180

There are no error messages.

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grovesupply
Posts: 1
Member Since: ‎02-01-2012
Message 4 of 4 (658 Views)

Re: Clogged Black Printhead on Photosmart C6180

Has there been any resolution with this short of buying a new printer?

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