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pcnova113
Posts: 1
Member Since: ‎06-13-2012
Message 1 of 3 (1,446 Views)

Close printer cartridge access door. Along with flashing orange exclamation mark.

My HP j4680 office jet all-in-one shows an error message "Close printer cartridge door" with a flashing m orange exclamation mark.  The door seems to close securely but to no avail.  I'm running Windows 7 (Think).  Thank you.

Associate Professor
stix4
Posts: 1,500
Member Since: ‎04-25-2011
Message 2 of 3 (1,440 Views)

Re: Close printer cartridge access door. Along with flashing orange exclamation mark.

Hello PCnova113,

Thanks for the post. With this type of error message, I've included a link below that will walk you through some steps to get this resolved.  Good Luck!

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00829896&tmp_task=solveCategory&cc=us&dlc=en&la...

 

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karen8182
Posts: 1
Member Since: ‎01-03-2013
Message 3 of 3 (1,315 Views)

Re: Close printer cartridge access door. Along with flashing orange exclamation mark.

Thanks
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