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Colour Laserjet 3800 - JPGS Come out Half Page Black! (921 Views)
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Student
JoystickJunkies
Posts: 1
Registered: ‎03-31-2009
Message 1 of 1 (921 Views)

Colour Laserjet 3800 - JPGS Come out Half Page Black!

Hi there, we've got a 3800 colour laser jet and if we print a batch of jpg's most if not all are coming out with half the page (vertically from top to bottom) black. Most jpg's printed on their own are okay. PDF's are okay.

 

I'm wondering if there's a problem with a driver or the memory? Any ideas? We're out of warranty of course...

 

Cheers

chris

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