09-13-2010 12:48 PM
I have been trying to fix this "problem" for a while now. There is nothing jammed in the printer, I have put in new paper, taken out and put back in the ink, taken the back off and put back on and powered down numerous times. I have downloaded the "diagnoses" thing and it says everything is working fine......It obviously isn't if I can't print.
Power button is on, but the yellow arrow light is blinking.
ANYONE have suggestions?
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12-19-2010 09:43 PM
I just had this problem too. An answer on another forum suggested holding down the power button while pressing the arrow button 10 times and then releasing both buttons. This started a test print so I knew the printer was still working. Unfortunately, the blinking arrow light did not stop. Next I opened the cover, removed the black ink cartridge and closed the cover. The light stopped blinking. I cleaned the electrical contacts on the cartridge and blotted the bottom with a paper towel to verify that ink was flowing. I put the cartridge back in and the blinking light came back on. Put in a new black cartridge and the light stopped blinking so the problem was the black cartridge. This was an Office Max 98 cartridge. Thought I'd try it to save a few bucks, but I never had this happen with an HP cartridge so I guess I'll go back to HPs.