Question
Reply
 
Student
oscarcat192
Posts: 1
Member Since: ‎01-04-2009
Message 1 of 1 (563 Views)

Deskjet 6980 carriage is stuck

Carriage is stuck to the left. The "power button light" and the "resume button and light" [ terms per the manual] are blinking. I followed suggestions from another post for a 2110? or similar.  I was able to get it unstuck such that  when I opened the cover the carriage moved to the position to change cartridges.  I removed and replaced both the b&w and color cartriges. Was able to get it to print two separate jobs, 1 page each.  No paper jam, covers seem to be in place,Then the carriage got stuck again and I am back where I started.  With power off/disconnected the carriage won't move. Covers for the cartridges are latched in place.

Where should I look?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation