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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Hi 

 

Follow the steps in the documents at the link below.

 

Cartridge Problem', 'Incompatible Cartridge', or 'Cartridge Missing or Damaged' Message Displays on ...

 

Blinking Lights

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

what if there's a blinking E in the copies window?

HP Recommended

Hi blondieblue227, 

 

Have you tried installing a new print cartridge to see if the E will go away?

 

Sounds like you may have a defective cartridge.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

I got mine to work by removing BOTH chartridges then putting them BOTH back in again at once.

HP Recommended

Same problem. Check to the left. No kudos. Your reply was not very helpful, apparently. The lack of documentation for this product is pretty astonishing. I will not be buying an HP to replace this lousy product. 

HP Recommended

Thank you for advice, that works!

 

Press and hold the Cancel button and then press the On button. Release both buttons.

 

I did that,then 2 red lights blinking, but it started to print.

 

Many Thanks!

 

HP Recommended

@blondieblue227 wrote:

i'm having the same problem and i'm guessing since no solution has been posted it's a HP defect.

cartridge light is blinking and green E in the window

i hope the solution is posted soon or my next printer won't be a HP.

 

has anybody got this to work?

 

Printing an alignment page using the printer control panel

Press and hold the Cancel button and then press the On button. Release both buttons.
Press and release the Cancel button. 
Press and release the Copies button. 
Press and release the Paper Type (Photo) button. 
Press and release the Color Start Copy button. An alignment sheet prints. 

 

Step one: Print and time a test page
Follow these steps to print a test page:
Load plain paper in the tray.
Press and hold the Cancel button and then press the Start Copy Color button The self-test page prints.

As far as I know no one has gotten the steps you outlined to function. What a joke...!

 


 

HP Recommended
I followed the instructions on the tutorial where your posted link took me but the problem persists. Now what?
HP Recommended
I get the paper and ink light to flash as a result but that's it. No printing.
HP Recommended

Hi Everyone,

 

Follow the steps in the documents at the link below.

 

Cartridge Problem', 'Incompatible Cartridge', or 'Cartridge Missing or Damaged' Message Displays on ...

 

Blinking Lights

 

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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