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SG819C8182
Posts: 2
Member Since: ‎01-02-2011
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Does my printer have an internal hard drive?

I think I can guess, but I need to be sure before I dispose of my old printer:

Does my OfficeJet 635 have a hard drive inside that I need to wipe before I send it away?

 

(suggestion: This issue hit the news media big time this past Autumn. It is encouraging that HP has a significant support section on their website that deals with this issue, but it's too complicated for the home office. I don't need any big assessment or security implementation tools; I just need to know if there is a hard drive in my printer. A simple list of printers with the answer (yes/no) for each would suffice. ;-)

 

Thanks in advance.

Scott

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Bob_Headrick
Posts: 15,613
Member Since: ‎11-17-2008
Message 2 of 30 (14,841 Views)

Re: Does my printer have an internal hard drive?

There is no hard drive in your Officejet 635.  With probably a few thousand printer models there would be no such thing as a "simple" list, but the following may help:

 

 

  • HP Officejet and Deskjet Printers:  none have hard drives.  Some do have photo card slots, make sure there is no card in the slot before disposing of the printer.

 

 

  • HP Photosmart printers:  Most/all of the models have photo card slots, make sure there are no cards left in the slots.  The desktop sized units do not have hard drives.  Some of the small portable units (that print 4"x6" and 5"x7") have hard drives.  Examples include the Photosmart 475.  

 

The following are mostly outside my area of expertise, others may have  better details:

 

 

  • HP Laserjet Printers:  some models have hard drives.  See the user manual for details.  I know the Laserjet, Laserjet+, Laserjet II, Laserjet III, Laserjet 4, 4M, 4L do not have hard drives.
  • HP Designjet Printers:  some models have hard drives.  (I know the Designjet 430, 450, 650c, 750c do not have hard drives).

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

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Honor Student
SG819C8182
Posts: 2
Member Since: ‎01-02-2011
Message 3 of 30 (14,825 Views)

Re: Does my printer have an internal hard drive?

That's perfect.

Actually this comes pretty close to the simple list that I suggested. ;-)

Thanks, Bob.

Scott

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help6666
Posts: 1
Member Since: ‎02-13-2011
Message 4 of 30 (14,668 Views)

Re: Does my printer have an internal hard drive?

My printer is a Photo smart HP 2610 xi all in one printer/scanner/copier/fax.  I want to dispose of it but am concerned that there is a hard drive in it that might have personal info on it.  Does anyone know for sure if it has a hard drive or not?

 

Thank you

 

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Bob_Headrick
Posts: 15,613
Member Since: ‎11-17-2008
Message 5 of 30 (14,663 Views)

Re: Does my printer have an internal hard drive?

 


help6666 wrote:

My printer is a Photo smart HP 2610 xi all in one printer/scanner/copier/fax.  I want to dispose of it but am concerned that there is a hard drive in it that might have personal info on it.  Does anyone know for sure if it has a hard drive or not?


The Photosmart 2610 does not have a hard drive.

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Dansnan
Posts: 3
Member Since: ‎03-24-2011
Message 6 of 30 (14,474 Views)

Re: Does my printer have an internal hard drive?

I have a photosmart c309a  

Do I have a hard drive in this printer?   If so, how can I wipe or clean the data off of it without damaging it so I can comtinue using it?

Honor Student
Dansnan
Posts: 3
Member Since: ‎03-24-2011
Message 7 of 30 (14,471 Views)

Re: Does my printer have an internal hard drive?

does this apply to the c309a as well?

 

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Bob_Headrick
Posts: 15,613
Member Since: ‎11-17-2008
Message 8 of 30 (14,438 Views)

Re: Does my printer have an internal hard drive?

The c309a does not have a hard drive.  It does have a fax log that may contain some personal information (phone numbers and names of recipients) that can be cleared as follows:  press the setup key on the printer, press the down arrow five times to get to "Tools", OK, then press the down arrow five times to get to "Restore Factory Defaults", OK.


Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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136tech
Posts: 1
Member Since: ‎04-26-2011
Message 9 of 30 (14,255 Views)

Re: Does my printer have an internal hard drive?

We have several HP model printers in the office...how can I find out if these have hard drives?  I looked through the manual and I didn't find any info about having an internal HD.

 

HP 1100

HP 3050

HP CM1312 MFP

HP M1319f MFP

HP P2035

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Bob_Headrick
Posts: 15,613
Member Since: ‎11-17-2008
Message 10 of 30 (14,251 Views)

Re: Does my printer have an internal hard drive?

 


136tech wrote:

We have several HP model printers in the office...how can I find out if these have hard drives?  I looked through the manual and I didn't find any info about having an internal HD.

 

HP 1100

HP 3050

HP CM1312 MFP

HP M1319f MFP

HP P2035


None of these models have a hard drive.

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation