Downloading HP Solution Center in Windows 7 (162892 Views)
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chill4hhorse
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Member Since: ‎09-07-2010
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Downloading HP Solution Center in Windows 7

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I just bought a new computer with Windows 7 and have two HP printers.  I can't seem to find the HP solution center any longer and can't figure out how to check my ink levels or print a test page.  Can someone help?

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Bob_Headrick
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Member Since: ‎11-17-2008
Message 2 of 9 (162,884 Views)

Re: Windows 7 and HP Solution Center

What printer model? 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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Top Student
chill4hhorse
Posts: 4
Member Since: ‎09-07-2010
Message 3 of 9 (162,876 Views)

Re: Windows 7 and HP Solution Center

An Officejet HP 6000 wireless

Top Student
chill4hhorse
Posts: 4
Member Since: ‎09-07-2010
Message 4 of 9 (162,875 Views)

Re: Windows 7 and HP Solution Center

Also an HP Photosmart D7360

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Bob_Headrick
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Member Since: ‎11-17-2008
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Re: Windows 7 and HP Solution Center


chill4hhorse wrote:

An Officejet HP 6000 wireless


 

The full featured driver for the Officejet 6000 wireless model can be downloaded from HP here.  It was released just a few weeks ago, version 14.1

 

 

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

<----   If my answer was helpful please click the "Thumbs Up" to say "Thank You".

        If your problem is solved please click the "Accept as Solution" button ---->

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Bob_Headrick
Posts: 15,024
Member Since: ‎11-17-2008
Message 6 of 9 (162,864 Views)

Re: Windows 7 and HP Solution Center

 


chill4hhorse wrote:

Also an HP Photosmart D7360


The full featured drivers for the Photosmart D7360 are available for download from HP here.

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

<----   If my answer was helpful please click the "Thumbs Up" to say "Thank You".

        If your problem is solved please click the "Accept as Solution" button ---->

Top Student
chill4hhorse
Posts: 4
Member Since: ‎09-07-2010
Message 7 of 9 (162,850 Views)

Re: Windows 7 and HP Solution Center

Thank you.  It worked for both of my printers.  I appreciate your help.

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H_print_probs
Posts: 1
Member Since: ‎09-16-2010
Message 8 of 9 (162,756 Views)

Re: Windows 7 and HP Solution Center

Hi there. I too have just got a new computer running Windows 7 64 bit. The HP printer (HP Photosmart C5180) installed itself automatically once connected to the computer - I didn't need to use the original installation disc (about 3 years old now) nor did I have to access the HP website. The printer runs fine. I'm effectively using it wirelessly by having it linked to the router with a cable and then printing by using the computer's wireless connection.

However, there is no HP Solution Center installed, so I cannot access the printer ink levels (much more accurate through the Center) nor alter the darkness of copies, or the scan settings etc etc, all of which I used to do through the Solution Center. Can you help, please - I'm reticent about downloading the full printer drivers off the HP website in case I then end up with connection problems. Isn't there somewhere to just download the Support Center on its own?

Any help greatly appreciated.

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Bob_Headrick
Posts: 15,024
Member Since: ‎11-17-2008
Message 9 of 9 (162,678 Views)

Re: Windows 7 and HP Solution Center

 


H_print_probs wrote:

Hi there. I too have just got a new computer running Windows 7 64 bit. The HP printer (HP Photosmart C5180) installed itself automatically once connected to the computer - I didn't need to use the original installation disc (about 3 years old now) nor did I have to access the HP website. The printer runs fine. I'm effectively using it wirelessly by having it linked to the router with a cable and then printing by using the computer's wireless connection.

However, there is no HP Solution Center installed, so I cannot access the printer ink levels (much more accurate through the Center) nor alter the darkness of copies, or the scan settings etc etc, all of which I used to do through the Solution Center. Can you help, please - I'm reticent about downloading the full printer drivers off the HP website in case I then end up with connection problems. Isn't there somewhere to just download the Support Center on its own?

Any help greatly appreciated.


The Solution Center needs to be installed as part of the full featured driver package.  You can download this from HP here.

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

<----   If my answer was helpful please click the "Thumbs Up" to say "Thank You".

        If your problem is solved please click the "Accept as Solution" button ---->

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation