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chill4hhorse
Posts: 4
Member Since: ‎09-07-2010
Message 1 of 9 (181,029 Views)
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Downloading HP Solution Center in Windows 7

[ Edited ]

I just bought a new computer with Windows 7 and have two HP printers.  I can't seem to find the HP solution center any longer and can't figure out how to check my ink levels or print a test page.  Can someone help?

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Bob_Headrick
Posts: 15,963
Member Since: ‎11-17-2008
Message 2 of 9 (181,021 Views)

Re: Windows 7 and HP Solution Center

What printer model? 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

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Top Student
chill4hhorse
Posts: 4
Member Since: ‎09-07-2010
Message 3 of 9 (181,013 Views)

Re: Windows 7 and HP Solution Center

An Officejet HP 6000 wireless

Top Student
chill4hhorse
Posts: 4
Member Since: ‎09-07-2010
Message 4 of 9 (181,012 Views)

Re: Windows 7 and HP Solution Center

Also an HP Photosmart D7360

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Bob_Headrick
Posts: 15,963
Member Since: ‎11-17-2008
Message 5 of 9 (181,007 Views)

Re: Windows 7 and HP Solution Center


chill4hhorse wrote:

An Officejet HP 6000 wireless


 

The full featured driver for the Officejet 6000 wireless model can be downloaded from HP here.  It was released just a few weeks ago, version 14.1

 

 

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Bob_Headrick
Posts: 15,963
Member Since: ‎11-17-2008
Message 6 of 9 (181,001 Views)

Re: Windows 7 and HP Solution Center

 


chill4hhorse wrote:

Also an HP Photosmart D7360


The full featured drivers for the Photosmart D7360 are available for download from HP here.

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Top Student
chill4hhorse
Posts: 4
Member Since: ‎09-07-2010
Message 7 of 9 (180,987 Views)

Re: Windows 7 and HP Solution Center

Thank you.  It worked for both of my printers.  I appreciate your help.

Honor Student
H_print_probs
Posts: 1
Member Since: ‎09-16-2010
Message 8 of 9 (180,890 Views)

Re: Windows 7 and HP Solution Center

Hi there. I too have just got a new computer running Windows 7 64 bit. The HP printer (HP Photosmart C5180) installed itself automatically once connected to the computer - I didn't need to use the original installation disc (about 3 years old now) nor did I have to access the HP website. The printer runs fine. I'm effectively using it wirelessly by having it linked to the router with a cable and then printing by using the computer's wireless connection.

However, there is no HP Solution Center installed, so I cannot access the printer ink levels (much more accurate through the Center) nor alter the darkness of copies, or the scan settings etc etc, all of which I used to do through the Solution Center. Can you help, please - I'm reticent about downloading the full printer drivers off the HP website in case I then end up with connection problems. Isn't there somewhere to just download the Support Center on its own?

Any help greatly appreciated.

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Bob_Headrick
Posts: 15,963
Member Since: ‎11-17-2008
Message 9 of 9 (180,812 Views)

Re: Windows 7 and HP Solution Center

 


H_print_probs wrote:

Hi there. I too have just got a new computer running Windows 7 64 bit. The HP printer (HP Photosmart C5180) installed itself automatically once connected to the computer - I didn't need to use the original installation disc (about 3 years old now) nor did I have to access the HP website. The printer runs fine. I'm effectively using it wirelessly by having it linked to the router with a cable and then printing by using the computer's wireless connection.

However, there is no HP Solution Center installed, so I cannot access the printer ink levels (much more accurate through the Center) nor alter the darkness of copies, or the scan settings etc etc, all of which I used to do through the Solution Center. Can you help, please - I'm reticent about downloading the full printer drivers off the HP website in case I then end up with connection problems. Isn't there somewhere to just download the Support Center on its own?

Any help greatly appreciated.


The Solution Center needs to be installed as part of the full featured driver package.  You can download this from HP here.

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation