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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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How do I print an envelope that is not a standard size as set in the printer.  I have envelopes that ate 5 3/4 x 8 3/4 inches for greeting cards.  The C5180 will not print on them, and I do not have the menu stated in the help file to make the change.

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I have the same problem with my OfficeJet Pro 8600 N911g printer!  This is a BIG PROBLEM!!!  What are you thinking, HP?  Please tell me there is a solution.  I noticed that custom sizes are only available for the MAC.  WHAT???!!!

 

By the way, that half-fold card envelope is actually 5 3/4 x 8 7/8.

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Hi

The supported envelope sizes are as follows....

What size envelope are you using?

 

http://support.hp.com/us-en/document/c02858465

 

Paper size

U.S. 10 envelope105 x 241 mm (4.1 x 9.5 inches)
A2 envelope111 x 146 mm (4.4 x 5.8 inches)
DL envelope110 x 220 mm (4.3 x 8.7 inches)
C5 envelope162 x 229 mm ( 6.4 x 9.0 inches)
C6 envelope114 x 162 mm (4.5 x 6.4 inches)
Monarch envelope98 x 191 mm (3.9 x 7.5 inches)
Card envelope111 x 152 mm (4.4 x 6.0 inches)
Chou #3 envelope120 x 235 mm (4.7 x 9.3 inches)
Chou #4 envelope90 x 205 mm (3.5 x 8.1 inches)
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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Ciara_B - Is there any way to get HP to give us more options? Or to allow custom sizes? The envelope size is for a half-folded sheet of 8 1/2 x 11 paper -

the envelope is 5 3/4" x 8 3/4" (or 8 7/8" sometimes).
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Hi, I'll follow up with the OJ Pro folks ....

Keep you posted

Ciara

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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 This site has the Hallmark envelope size under announements :

 

http://www.leaderpaper.com/info/size_chart.html

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