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Error Message on B210a "Photo Tray Problem""Re-insert or lower the photo tray" (326 Views)
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Student
mauibill
Posts: 1
Registered: ‎02-02-2012
Message 1 of 3 (326 Views)

Error Message on B210a "Photo Tray Problem""Re-insert or lower the photo tray"

HP B210a printer with HP Pavilion dv6-3013cl Notebook and Windows 7 When I try to print a picture with HP 4x6 Premium Photo Paper i get an error message "Photo Tray Problem""Re-insert or lower the photo tray." I see no way of lowering the tray but have re-inserted it several times. And the only way I can find to get out of the error message is to turn the printer off.  

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Student
Bridgettehardin
Posts: 1
Registered: ‎03-18-2012
Message 2 of 3 (194 Views)

Re: Error Message on B210a "Photo Tray Problem""Re-insert or lower the photo tray&quo

I have the same problem, I'm waiting with you:smileyhappy:

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Student
penny11
Posts: 1
Registered: ‎07-18-2012
Message 3 of 3 (89 Views)

Re: Error Message on B210a "Photo Tray Problem""Re-insert or lower the photo tray&amp

How long does it take to solve a simple problem 

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