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Re: Error When Uninstalling HP LJ 1020n Software on Windows 7 (x64) (2743 Views)
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Student
gilscape
Posts: 1
Registered: ‎11-15-2009
Message 1 of 3 (3,397 Views)

Error When Uninstalling HP LJ 1020n Software on Windows 7 (x64)

When attempting to uninstall the HP LJ 1020n software downloaded from the HP product page for this device (HP LaserJet Hostbased Plug and Play Basic Driver) for Windows 7 (x64) I receive the following error while uninstalling:


 

"Setup Encountered an abnormal program execution. Setup will shutdown."

 

Any thoughts and/or comments would be greatly appreciated. 

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Student
Gary_bauer
Posts: 2
Registered: ‎07-15-2010
Message 2 of 3 (2,743 Views)

Re: Error When Uninstalling HP LJ 1020n Software on Windows 7 (x64)

Same problem HP1022n laserjet on Win7 64bit.  uninstall generates "Setup Encountered an abnormal program execution. Setup will Shutdown."

 

The problem that I am trying to fix is that this PC - HP Touchsmart TX2 can no longer print to the 1022n.  Other PCs on the network are able to print without difficulty.

 

I'm trying to get this user to be able to print, and HP says "uninstall / re-install" - and I can't.

 

Any help or suggestions out there?

 

Gary

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Moderator
SedonaF
Posts: 1,534
Registered: ‎02-15-2011
Message 3 of 3 (1,361 Views)

Re: Error When Uninstalling HP LJ 1020n Software on Windows 7 (x64)

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